![Improving the 'Recover Password' Functionality in Ubisoft's Uplay through UX Research | by Sharifli Elchin | UX Planet Improving the 'Recover Password' Functionality in Ubisoft's Uplay through UX Research | by Sharifli Elchin | UX Planet](https://miro.medium.com/v2/resize:fit:1400/1*iae4IuEysy0YD1aLM1iIgw.png)
Improving the 'Recover Password' Functionality in Ubisoft's Uplay through UX Research | by Sharifli Elchin | UX Planet
![UBISOFT Support: I can't log in without customer support but I can't contact customer support without logging in - Album on Imgur UBISOFT Support: I can't log in without customer support but I can't contact customer support without logging in - Album on Imgur](https://i.imgur.com/mLCpucS.jpg)
UBISOFT Support: I can't log in without customer support but I can't contact customer support without logging in - Album on Imgur
![Ubisoft Support on Twitter: "Have two-step verification on your account? You can set up your Ubisoft Account to send recovery codes to your phone via text message in case you lose access Ubisoft Support on Twitter: "Have two-step verification on your account? You can set up your Ubisoft Account to send recovery codes to your phone via text message in case you lose access](https://pbs.twimg.com/media/EXBCmC5XkAANFau.png)
Ubisoft Support on Twitter: "Have two-step verification on your account? You can set up your Ubisoft Account to send recovery codes to your phone via text message in case you lose access
Ubisoft Support - If you need to disable two-factor authentication on your Ubisoft account, this can be done with recovery codes or a valid verification code by following these steps! 👉 https://ubi.li/46yXI
![Ubisoft Support on Twitter: "Setting up two-step verification recovery text messages will allow you to receive a text with verification codes if you are unable to use your authenticator. For more information, Ubisoft Support on Twitter: "Setting up two-step verification recovery text messages will allow you to receive a text with verification codes if you are unable to use your authenticator. For more information,](https://pbs.twimg.com/media/EzMHfbiVUAAjoXT.jpg)
Ubisoft Support on Twitter: "Setting up two-step verification recovery text messages will allow you to receive a text with verification codes if you are unable to use your authenticator. For more information,
![Someone still logged into my Ubisoft account with 2 factor enabled? I'm not sure what I can do. : r/Rainbow6 Someone still logged into my Ubisoft account with 2 factor enabled? I'm not sure what I can do. : r/Rainbow6](https://preview.redd.it/ipl3xfmt49r71.jpg?auto=webp&s=582bd8b5be82ac7dd968f2cd08e24da4b1e0bf62)
Someone still logged into my Ubisoft account with 2 factor enabled? I'm not sure what I can do. : r/Rainbow6
![I just got a new phone so I don't have my verification code on the app and I don't know what to do please help : r/uplay I just got a new phone so I don't have my verification code on the app and I don't know what to do please help : r/uplay](https://i.redd.it/u0akkz09xfu21.jpg)
I just got a new phone so I don't have my verification code on the app and I don't know what to do please help : r/uplay
![Ubisoft Support on Twitter: "Did you know you can use email as a two-step verification method? For information on setting this up, check out this link! 👉 https://t.co/msF1sZohkJ https://t.co/WKnWaW2rj8" / Twitter Ubisoft Support on Twitter: "Did you know you can use email as a two-step verification method? For information on setting this up, check out this link! 👉 https://t.co/msF1sZohkJ https://t.co/WKnWaW2rj8" / Twitter](https://pbs.twimg.com/media/E2k8m3ZX0AU_m3l.png)
Ubisoft Support on Twitter: "Did you know you can use email as a two-step verification method? For information on setting this up, check out this link! 👉 https://t.co/msF1sZohkJ https://t.co/WKnWaW2rj8" / Twitter
![Ubisoft Support on Twitter: "Recovery codes can be used to gain access to your account instead of a two-step verification code! For information on recovery codes, check here. 👉 https://t.co/IcqxNWxt15 https://t.co/gjtwY1zpdR" / Ubisoft Support on Twitter: "Recovery codes can be used to gain access to your account instead of a two-step verification code! For information on recovery codes, check here. 👉 https://t.co/IcqxNWxt15 https://t.co/gjtwY1zpdR" /](https://pbs.twimg.com/media/EusDESpXEAA4xbk.png)